I downloaded the new version and it did not work. I had to start over. When I tried to pay the message said I already had as my information was in the system. Can I get the code please?
R
Answer by
Robert Polubinski
You will have to contact the developers, because they're the only ones who can provide additional codes for your purchase. Luckily, there is an email address you can use for this operation. Send them an email and provide the purchase information to verify you're the one who bought the application, then they will email you the registration info.
I can't open subtitles from local drives. I have installed the latest version of K-lite Mega Codec Pack, but it's still not working because I cannot open a subtitle from anywhere. What is the problem?
S
Answer by
Sean Hill
The application already contains the basic drivers to play most known audio and video files. However, it is known that K-Lite Codec Pack sometimes causes more harm. In this case I would like to recommend you to use Combined Community Codec Pack. There is a trick for the player to automatically recognize the subtitle files. Make sure the subtitle is in the SUB or SRT format (SRT preferred) and then rename it to have exactly the same name as the movie file and it will work this way.
I downloaded the new version and it did not work. I had to start over. When I tried to pay the message said I already had as my information was in the system. Can I get the code please?
You will have to contact the developers, because they're the only ones who can provide additional codes for your purchase. Luckily, there is an email address you can use for this operation. Send them an email and provide the purchase information to verify you're the one who bought the application, then they will email you the registration info.
Contact email: [email protected]
I can't open subtitles from local drives. I have installed the latest version of K-lite Mega Codec Pack, but it's still not working because I cannot open a subtitle from anywhere. What is the problem?
The application already contains the basic drivers to play most known audio and video files. However, it is known that K-Lite Codec Pack sometimes causes more harm. In this case I would like to recommend you to use Combined Community Codec Pack. There is a trick for the player to automatically recognize the subtitle files. Make sure the subtitle is in the SUB or SRT format (SRT preferred) and then rename it to have exactly the same name as the movie file and it will work this way.